Job Description: Academic Operations Coordinator (ESL) - Remote Position Overview The Academic Operations Coordinator (ESL) is responsible for ensuring the effective delivery of the ESL program through close monitoring of teacher performance, curriculum implementation, classroom compliance, and operational efficiency. This role bridges academic quality assurance and day-to-day operational oversight, ensuring that students receive consistent, high-quality instruction aligned with program standards and institutional policies. Key Responsibilities Academic Oversight Monitor that all ESL teachers are in class according to the established schedule. Ensure ESL teachers follow the curriculum, lesson plans, and level requirements with fidelity. Review classroom instruction to confirm academic objectives are met for each student level. Conduct classroom observations and provide feedback to the academic leads to improve instructional quality. Support academic leads with curriculum resources, lesson planning, and assessment practices. Operational Responsibilities Verify class sizes and student attendance records, ensuring accurate reporting. Ensure all ESL classrooms are compliant with academic and operations policies. Coordinate with administrative staff to address scheduling conflicts, classroom assignments, and resource allocation. Monitor adherence to institutional academic policies, including grading, testing, and reporting standards. Performance Management Evaluate ESL teacher performance through classroom observations, student outcomes, and compliance with policies. Prepare reports on program performance and identify areas for improvement. Support professional development planning for ESL teachers by identifying training needs. Stakeholder Engagement Act as a liaison between academic leadership, and operations teams. Provide clear communication regarding program policies, expectations, and changes. Address concerns from teachers, or students, related to academic delivery or ESL classroom management. Qualifications & Requirements Education : Bachelor's degree in education, TESOL, Applied Linguistics, or related field (master's preferred). Experience : Minimum 3 years of ESL teaching experience. Previous experience in academic coordination, teacher supervision, or program administration preferred. Skills : Strong knowledge of ESL methodologies, curriculum, and assessment practices. Excellent organizational and time-management skills. Ability to observe, evaluate, and coach teachers effectively. Strong communication and interpersonal skills. Proficiency in reporting and data management tools. Languages : Proficiency in English (C1 or higher). Bilingual skills a plus. Key Competencies Leadership & Team Supervision Academic Quality Assurance Operational Compliance & Attention to Detail Problem-Solving & Conflict Resolution Student-Centered Approach Adaptability in a fast-paced environment Reports To: Academic Director Disclosure for Remote Position This position requires your full attention and commitment. If you plan to take on multiple jobs simultaneously, this role may not be suitable for you. While this is a remote position, it demands alignment with the company's mission and values to ensure strong team cohesion and dedication. We have previously faced challenges with remote collaboration, including delays due to inaccessibility and lack of follow-through. These experiences have highlighted the need for a high level of self-discipline to maintain productivity in a remote setting. To succeed in this position, you will need: A strict routine and strong self-discipline Excellent communication skills The ability to set up a distraction-free workspace at home If you are unable to meet these expectations, this role may not be the right fit for you. Requisitos del Espacio de Trabajo: Ordenador port til o de escritorio con Windows 10 o superior. Disposici n para instalar el software de seguridad MSQ y la aplicaci n 2FA en un dispositivo m vil. Acceso a una c mara web Conexi n a Internet de banda ancha estable de 25 Mbps o m s. 8 GB de RAM o m s. Se recomiendan monitores duales. Show more Show less