We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.Advance Your Career — Join us today and be part of a team where your work makes an impact!WHY JOIN THE A-TEAM?Come for a career, stay for the fun!HMO coverage for you and your familyYearly Kick-Off Parties with major giveaways (like the car in 2024!)Get recognized through our ‘Value Awards’Grow your career – yes, we love to promote internallyDo meaningful work and collaborate with the best900 promotions given each year2,700+ leadership training coursesA SNAPSHOT OF YOUR ROLEAs a Labor Relations Specialist, you’ll play a vital role within our People and Culture Department to help maintain industrial peace and foster a culture of compliance and fairness. You will ensure grievance and disciplinary proceedings are managed consistently with company policies and Philippine labor laws. This position supports the HR Business Partner and HR Advisors in addressing disciplinary matters across various campaigns and departments.YOUR DAILY RESPONSIBILITIESReview incident reports and complaints against employeesConduct investigations and facilitate disciplinary processesPrepare and issue documents including Notice to Explain and Hearing NoticesLead administrative hearings and recommend appropriate resolutionsServe and discuss decisions and resolutions to employeesAddress labor-related concerns such as employee counseling and disciplineConduct training and organize forums on employee discipline and policy awarenessDraft and update company policiesSupport initiatives to build harmonious management-employee relationsSubmit government-required compliance reportsStay updated on DOLE and public policy changes, recommending necessary internal updatesProvide expert support to HRBPs and Advisors on labor relations mattersPerform other tasks that may be assignedA BIT ABOUT YOUAt least 3 years of experience in Labor Relations (preferred, but not required)Strong knowledge of Philippine labor laws and DOLE standardsSkilled in handling SEnA and arbitration (preferred but not required)Excellent verbal communication and persuasive writing skillsAnalytical, decisive, and resourceful in problem-solvingProficient in MS Office (Word, Excel, PowerPoint)WHAT WE VALUEWe’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:Curious and Clever – Smart questions spark smart solutionsEntrepreneurial Energy – Think like an owner. Solve like a founderFast with Intent – We move fast and deliver real resultsLaugh and Learn – We don’t take ourselves too seriously, just our resultsWhat are you waiting for? Join the A-Team and experience the A-Life!Join the A-Team and experience the A-Life!
