Work Set Up: Onsite at The Sanctum, SM - North EDSA, QC Type of Contract: Full Time The Sales Manager is responsible for leading various sales teams, having a deep understanding of the entire sales process, excelling at lead generation, relationship building, and deal closing. This position will manage customer relationships, recognize customer needs and provide insights for improving account performance based on observations and client feedback. What does a day in the life of a Sales Manager look like Possess a comprehensive knowledge of the organization's offerings Oversee pre and post-client onboarding support activities while safeguarding client satisfaction Contribute to strategic decision-making processes and help drive business growth Plan thoroughly, setting sales goals, analyzing performance data, and making forecasts for assigned accounts with sales accounts, in collaboration with the leadership team Create and execute a strategic sales plan to ensure objectives are met consistently and with integrity Identify and ensure training needs are met by collaborating with cross-functional teams Monitor and analyze sales data, manage budgets and resources, and coordinate with other function groups with the intention of achieving the company objectives Improve sales teams' performance by continually coaching and developing Sales Coaches Ensure all sales teams have regular sales audits with measurable objectives Adhere to company policies and procedures Meet or exceed performance targets for related KPIs Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules Collaborate with other departments as needed Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times What are the required qualifications for a Sales Manager At least 5 years of solid Sales experience in BPO - leadership role Proven work experience as a sales leader with successful sales initiatives Experience in customer relationship management Client Management experience Sales controls and compliance exposure Experience in sales forecasting and processing Experience in managing training needs Excellent communication, interpersonal and organizational skills Proven success with sales lifecycle process Ability to work well under pressure Proficient in using computers and various software applications Ninja Perks and Benefits Competitive compensation Adherence to government-mandated benefits Retirement Savings Program with Company Matching Life Insurance HMO on day 1 Paid time off, birthday leave Bonus and incentive plans Opportunities for skills training and personal and professional development Beautiful office space If you are interested, you can access your instant interview here: https://alpharun.com/i/b0XtW_we2MVrc2p6nCVw0 Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready Show more Show less