Social Media Content Associate (Open to work with US Timezone)

Manila City, Metro Manila
Permanent
Full-time

15 days ago
Apply easily

Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel - not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop - and looking for bold, driven individuals to join us.The roleAs a Social Media Content Associate, you'll be at the heart of our content engine - working closely with our in-house designers, motion graphics team, and external UGC creators or agencies to turn marketing ideas into scroll-stopping creative assets. Whether it's a TikTok that drives clicks, a UGC testimonial that builds trust, or a creative brief that inspires our designers - you'll be shaping content that moves our audience and drives performance.You'll be based in the Philippines but work closely with our US market team, bridging local execution with global impact.Note: In this role, you'll need to work with US timezone to drive outcomes for the US market.Your Adventure Ahead

Execute and collaborate with UGC creators and agencies to create high-quality content tailored to the US market.
Spot trends in content creatives and generate engaging content briefs for output creation.
Develop clear creative briefs for internal designers and motion graphics specialists that aligns with campaign goals.
Own the creative content pipeline, ensuring timely handover of assets to the Online Marketing team for ad deployment.
Ensure brand alignment across all content while staying flexible enough to experiment with new ideas.
Work cross-functionally with global marketing, growth, and creative teams to keep campaigns on-brand and on-track.

Essentials to Succeed

2 - 5 years of experience in a content, marketing, or creative role, ideally from brand side (e-commerce/digital b2c apps)
In tune with social media content trends - especially TikTok, Instagram Reels, and YouTube Shorts.
Experience working with UGC creators or managing external content agencies is a huge plus.
Great communication and briefing skills - you know how to inspire creatives and drive clarity.
Proactive, detail-oriented, and ability to manage multiple fast-moving campaigns and deadlines.
A passion for storytelling, commerce, and creative that performs.
Passion for Online Shopping: Ideally someone who loves finding the best deals!
AI Adoption: Demonstrated use of AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBackers' DNAGrit - We tackle all challenges head-on, working together to solve problems and achieve success.Hunger - We value hard work, and having relentless drive.Speed - We move fast and have a bias for action, all to deliver maximum impact.Impact - We focus on results, always aiming for the best possible outcomes and timelines.Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.Exclusively for ShopBackersCareer progression paths and opportunities to take on greater challenges that help you realise your ambitions.Be part of a winning team on a journey to global scale.Competitive compensation based on your performance.Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.Work-From-Anywhere benefit to enable you to thrive personally and professionally.ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

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