Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Enter new customer information into system. Updates job knowledge by: Studying new product descriptions. Participating in educational opportunities. Maintain and improve qua…
Answer calls and respond to emails. Complete records of telephonic interactions, orders, and accounts. Handle customers' inquiries both telephonically and by email. Determine el…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions Conduct cv screening of applicants from different channels Sched…
Pioneer account opportunity for Freshers and Experienced Agents Handle inbound calls from customers and clients Responsible for resolving issues about products and services and p…
Process and gather candidates for volume hiring requirements from various job portals and channels Contact and schedule applicants for interviews Provide relevant information req…
Process account activation, request for reconnection or new lines Respond to billing statement queries of the customers Assist customers with minor technical concerns Filipin…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Update job knowledge by studying new product descriptions and participating in educational opportunities. Follow up on initial contacts. Update job knowledge by participating in …
Improves system performance by identifying problems; recommending changes. Build sustainable relationships and engage customers by taking the extra mile Obtains client informatio…
For Direct Hiring Assist patients in registering efficiently and completing all required forms for availing of healthcare services Furnish members and health care practitioners w…
Handle in-bound calls. Process hotel and travel reservations. Manage groups for meetings, conventions, and events. Attend to requests on cancellation, rebooking, hotel rates and…
Candidates shall undergo a five (5) – month intensive training which forms part of the probationary period and will cover the following topics: Global IT Standards. Bridging know…
Follow up customer calls where necessary Handle inbound and outbound customer service calls Keeps equipment operational by following established procedures; reporting malfunction…
Frequently attend educational seminars to improve knowledge and performance level Maintain customer/potential customer data bases Accommodates client disabilities by recommending…
Enter new customer information into system Improves client references by writing and maintaining documentation. Follow communication “scripts” when handling different topics Ful…