Responsibilities Address customer inquiries and complaints: This involves actively listening to customers, understanding their issues, and providing prompt and accurate resolutions…
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Complete call logs. Enhance organization reputation by: Accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accompli…
For Direct Hiring 3,000 Gift Reward to All Hires Take inbound calls from customers and help them with questions and complaints Assist customers with purchases and returns Prov…
Provide booking and reservation services to corporate clients/customers. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect paymen…
Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues Conduct research into connectivity problems or billing e…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Handle customer inquiries both by telephone and email Research required information using available resources Assist customers on balance inquiry, request for activation, and the…
Handle customer inquiries both by telephone and email Research required information using available resources Accurately entering information into various computer programs Keep…
Improves system performance by identifying problems; recommending changes. Build sustainable relationships and engage customers by taking the extra mile Obtains client informatio…
Manage and resolve customer complaints Answer incoming calls and respond to customer’s emails Provide timely and accurate response/s to all client queries and requests through ca…
Work for the award-winning credit card company in the US! Assist customers with their banking needs and ensure they receive outstanding banking experience Provide information and…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency Evaluate the patient’s situation against t…
Complete authorizations and referrals for services, including appointments and procedures Review patient's medical history and insurance coverage for approval Contact referring p…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…