With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. A Placement Confirmations & A…
Process and gather candidates for volume hiring requirements from various job portals and channels Contact and schedule applicants for interviews Provide relevant information req…
Post job vacancies in different job portals Process applications from different sourcing channels Respond to applicant inquiries in a professional and timely manner Stay abreast…
Recruitment Meet or Exceed Targets Set Conducts Initial Screening of candidates Conducts ACES and Client approved tests to qualified candidates for Client Endorsements Orients …
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Inviting all Registered Nurses who are aspiring USRNs. Apply and get this once in lifetime opportunity to be sponsored for free NCLEX Review. Terms: Free 3-month NCLEX review -…
Handle inbound calls with utmost professionalism and tact. Provide solutions to customer concerns and make follow through to ascertain satisfaction of resolution. Assist customer…
Complete call logs. Enhance organization reputation by: Accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accompli…
For Direct Hiring 3,000 Gift Reward to All Hires Take inbound calls from customers and help them with questions and complaints Assist customers with purchases and returns Prov…
Provide booking and reservation services to corporate clients/customers. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect paymen…
Handle customer inquiries both by telephone and email Research required information using available resources Assist customers on balance inquiry, request for activation, and the…
Improves system performance by identifying problems; recommending changes. Build sustainable relationships and engage customers by taking the extra mile Obtains client informatio…
Handle customer inquiries both by telephone and email Research required information using available resources Accurately entering information into various computer programs Keep…
Answers inquiries by clarifying desired information; researching, locating, and providing information. Keep records of all conversations in our call center database in a comprehen…
Updates job knowledge by studying new product descriptions; Participating in educational opportunities; maintaining personal networks. Update existing customer information Maint…