Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Identify the following: Customers’ needs. Clarify information. Research every issue. Provide solutions and alternatives. Determine requirements by working with customers. …
Assist travelers with booking of flights, visa arrangement, hotel accommodations, etc. Provide advice on travel destinations, plan itineraries, and collect payments. Resolve trav…
Responsible for providing information about an insurance company’s products to its clients. Respond to inbound customer inquiries and resolving complaints or forwarding them to th…
Handle all incoming calls for credit card related inquiries, feedback or concerns Assist customers with credit card application, activation, renewal, increasing spending limit, ch…
Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy. Provide accurate and appropriate information on subscription packages, prices…
Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that …
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Handle customer inquiries both by telephone and email Research required information using available resources Assist customers on balance inquiry, request for activation, and the…
Provide customers with product and service information. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Hand…
Handle customer inquiries both by telephone and email Research required information using available resources Accurately entering information into various computer programs Keep…
Improves system performance by identifying problems; recommending changes. Build sustainable relationships and engage customers by taking the extra mile Obtains client informatio…
Manage and resolve customer complaints Answer incoming calls and respond to customer’s emails Provide timely and accurate response/s to all client queries and requests through ca…
Using a booking system to secure flight reservations and issue tickets Arranging flights, insurance and accommodation for travelers Advising clients on travel arrangements, e.g. …
Process account activation, request for reconnection or new lines Respond to billing statement queries of the customers Assist customers with minor technical concerns Filipin…
Obtains client information by: Answering telephone calls. Interviewing clients. Verifying information. Determines eligibility by comparing client information to requirements…
Provide necessary information regarding the facility’s services and doctors’ availability Obtain necessary patient information such as medical histories and insurance information …
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…