Greeting customers in a friendly, professional manner using the suggested script. Answering telephone and email inquiries in a timely manner. Deferring queries to your line manager…
General Duties Ensure dissemination and comprehension of programs, policies & procedures to team members. Conduct training and refreshers for all team members. Project management a…
Position Summary: Perform basic research of debits for customer claims and returns, and process corresponding credits and/or denials. Work closely with other departments to resol…
Position Summary: Perform basic research of debits for customer claims and returns, and process corresponding credits and/or denials. Work closely with other departments to resol…
Job Purpose · Responsible for leading and developing (coaching) a team of 8-10 CSRs to drive customer advocacy while meeting productivity and service level requirements. Achieves…
Job Purpose · Responsible for leading and developing (coaching) a team of 8-10 CSRs to drive customer advocacy while meeting productivity and service level requirements. Achieves…
Job Description Team and Role Introduction: The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experienc…
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We wil…
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We wil…
Position Summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work closely with other departments to reso…
Position Summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work closely with other departments to reso…
Cebu, 07, PH, 6000 Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to del…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Job Description Customer Care Advocate I Position Summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials…
Provide details of healthcare membership to various members and their families. Advice members on different payment options for health insurance coverage. Providing details of he…
About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline…
About Us Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad…
Job Description Customer Care Advocate I Position Summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work…
We aim to be the leader in promoting more personal care and apparel products that is diverse and committed to offering a curated selection of high-quality, locally produced items t…
Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and go…