Position Summary The Quality Assurance Specialist’s primary function is to evaluate the customer’s experience through the monitoring of agents’ contacts. Our goal is to ensure th…
Position Summary The Business Intelligence Reporting Analyst is responsible for providing reporting and analytical support across the organization to enable data-driven decision …
Position Summary The Workforce Management Near-Term Planner has experience within WFM and has a solid understanding of various WFM functional areas such as service level manageme…
Position Summary The Workforce Management (WFM) Specialist’s primary responsibility is to preserve the center’s ability to meet contractual service level metrics of each program.…
Summary The Training Coordinator provides administrative support to the Learning & Delivery organization. Responsibilities include supporting, coordinating and scheduling facilit…
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Position Summary The IT Support Technician's role is to consistently improve and maintain a high level of customer satisfaction by troubleshooting to resolve customer issues. The I…
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to …
Position Summary The Workforce Management Near-Term Planner has experience within WFM and has a solid understanding of various WFM functional areas such as service level management…
Expect more than a job! Our values are the heartbeat of our organization, and we live, breathe and play by them every day . Join our team as a Business Intelligence Reporting Analy…