As a Bilingual Customer Service Representative, you will play a crucial role in ensuring exceptional customer experiences for our clients who communicate in both English and Mandar…
Job Description The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is de…
Job Description Role/Designation: Technical Support, Application Support, Product Support Job Description: As a Technical Support Specialist in our Support Division, you will…
Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services…
Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services …
Job Title: Service Desk Analyst Level I (Mandarin) Technical Helpdesk Analyst may perform one or more of the following: Troubleshoots via chat or phone hardware, software, and netw…
The Technical Support Representative will report to the Director of Customer Support and will be responsible for resolving incoming issues reported by our customers related to thei…
Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that …
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
Source and screen applicants for open positions Conduct online or phone interviews in Mandarin Perform various forms of verification to confirm a person's past or current job sta…
Perform various forms of verification to confirm a person's past or current job status Send emails or make calls to universities to confirm education attainment of prospective emp…
Job Description Revolutionize Your Career in the Crypto Cosmos! Our client epitomizes the forefront of the blockchain revolution, pioneering innovation in the digital finance realm…
Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc. Assist with any product issues and schedule technician vi…
Handling customer technical support cases through phone and route them to technical support agents for complex issues Coordinate, diagnose and troubleshoot incoming end user reque…
Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution. Provide technical troubleshooting, product assessment and service option reco…
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…