Technical Support Representatives | Security Support | Baguio
ACES
- Baguio, Benguet
- Permanent
- Full-time
- Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc.
- Assist with any product issues and schedule technician visits if could not be resolved over the phone.
- Provide support and reassurance to clients in resolving any concerns.
- Makes customers and their needs a primary focus of one’s actions.
- Filipino
- At least High School Graduate
- Conversant in English
- Computer literate; typing speed of 28wpm
- Willing to work on shifting schedule (including night shift)
- Willing to be based in Baguio
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Kalibrr