Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
Seeking a translator (English/Japanese) to support communication between Japan HQ, USA, and Philippines. If you have a passion for helping others find exciting new career opportuni…
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system Respond promptly to customer inquiries with courtesy Perform custo…
Take the customer through the sales process. Respond to questions. Document all call information according to standard operating procedures. Provide answers to clients by: I…
Improve system performance by identifying problems and recommending changes. Improve client references by writing and maintaining documentation. Follow up customer calls where ne…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate …
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate …
Questor capital limited is a licensed and regulated financial services company with offices in Thailand, Malaysia, Singapore, Vietnam and the Philippines. We have been servicing th…