Call Center Agent | Baguio
ACES
- Baguio, Benguet
- Permanent
- Full-time
- Handle customer queries, account verification, payment confirmation and other inquiries.
- Maintain company standards during recorded calls in order to ensure high quality service.
- Provide support and reassurance to clients in resolving any concerns.
- Makes customers and their needs a primary focus of one’s actions.
- Filipino
- At least High School Graduate
- Proficient in using the English language
- Computer literate; typing speed of 28wpm
- Willing to work on shifting schedule (including night shift)
- Willing to be based in Baguio
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Kalibrr