Responsibilities Address customer inquiries and complaints: This involves actively listening to customers, understanding their issues, and providing prompt and accurate resolutions…
We are looking for (2) Japanese-speaking service desk agents for our client in Cebu Industry: IT Set-up: Onsite Location: Cebu Schedule: Shifting Salary: up to 70k Role Purpose To …
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
Job Title: Japanese Speaker Location: Clark, Pampanga, Philippines Work Setup: On-site dnata is the largest travel management organisation in the Middle East, with over 50 years of…
Job Description : As a Trading Services Associate within the Collateral Services Operations team, you will manage margin obligations and exposures for both our internal and externa…
Assist customers using chat system or email Provide timely responses to customer issues regarding product usage and warranties Give detailed instructions or provide clarification…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…
Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages Identifying and assessing customers’ needs to a…
Perform phone support duties for food delivery app. Respond to consumers questions or resolve problems related to their orders, delivery or payment Review and approve request for…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Handle in-bound calls. Process hotel and travel reservations or rebooking. Send airline ticket/hotel reservation confirmation to the clients. Provide requested information - hot…