Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc. Assist with any product issues and schedule technician vi…
Provide excellent customer service by dictating a variety of conversational topics verbatim. Use effective listening skills to transcribe telephone conversations for hard-of-heari…
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