Schedule appointments with patients and keeping track of patient records and medical histories Provide information about treatments, procedures, and medications to patients and th…
Provide necessary information regarding the facility’s services and doctors’ availability Obtain necessary patient information such as medical histories and insurance information …
Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that …
Serve as primary contact for patients regarding health insurance policy inquiry. Assist patients in registering efficiently and completing all required forms for availing of healt…
For Direct Hiring Assist patients in registering efficiently and completing all required forms for availing of healthcare services Furnish members and health care practitioners w…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
For Direct Hiring Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy. Provide accurate and appropriate information on subscripti…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
For Direct Hiring 3,000 Gift Reward to All Hires Take inbound calls from customers and help them with questions and complaints Assist customers with purchases and returns Prov…
Maintain the highest level of confidentiality with all information obtained. Represent the company in a manner that maintains and expands positive relations with all customers Se…
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Handle all incoming calls for credit card related inquiries, feedback or concerns Assist customers with credit card application, activation, renewal, increasing spending limit, ch…
Responsible for providing information about an insurance company’s products to its clients. Respond to inbound customer inquiries and resolving complaints or forwarding them to th…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Assist travelers with booking of flights, visa arrangement, hotel accommodations, etc. Provide advice on travel destinations, plan itineraries, and collect payments. Resolve trav…
Using a booking system to secure flight reservations and issue tickets Arranging flights, insurance and accommodation for travelers Advising clients on travel arrangements, e.g. …
Provide customers with product and service information. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Hand…
Provide details of healthcare membership to various members and their families. Advice members on different payment options for health insurance coverage. Providing details of he…
Help customers acquire service or directs them to technical experts who can help with telecommunication problems or issues. Handle inquiries about telephone service, wireless rece…
Serve as primary contact of customers on products and warranty concerns Assist with their order, replacements and refund requests Updates the system for any status change of cust…