Customer Service Representatives | CSR Retail Account | Bacoor Cavite
ACES
- Bacoor, Cavite
- ₱25,000 per month
- Permanent
- Full-time
- Take inbound calls from customers and help them with questions and complaints
- Assist customers with purchases and returns
- Provide customers with status of their orders and escalate any issues encountered
- Log call details and update customer information in the system
- Observe company policy at all times
- Filipino
- At least High School graduate
- Minimum 6 months to 1 year BPO experience (voice international account)
- Above average to excellent English communication skills (written and verbal)
- Computer literate with typing speed of 25wpm 85% accuracy
- Willing to work on night shift / rotating shift
- Willing to be assigned in Bacoor, Cavite
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
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