Job Description: Summary Responsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze tren…
Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast a…
As we continue to grow, we are on the lookout for talented individuals who not only possess the right skills and qualifications but also align with our values and contribute to the…
Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast a…
Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Mus…
Job Description : Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecas…
Hi! We’re Smartsourcing, looking for Workforce Management (Roster Setters) who can work with us full-time and on-site! This role calls for you to work from 2:30 AM - 11:30 AM PHT…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health o…
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're …
Job Description Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your…
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're …
Job Description Are you ready to be a part of an exceptional team that is making a real difference in patient health? Join our dynamic and high-impact Medical Communications Team…
Position Description: The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-tim…
About the Role: As a Workforce Services Manager you will perform the following (but not limited to) duties and responsibilities: Overall management of the WFM AP and QA cost struc…
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual tha…
Job Summary Main objectives and functions: 1. Real- Time operational status / performance for all Qualfon Sites. â—‹ Reviews client's half -hour staffing report â—‹ Ensures optim…
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in …
JOB OVERVIEW Are you a dynamic and results-oriented individual ready to excel in a fast-paced environment? Join our team as a Talent Acquisition Specialist for Part-Time and Casu…
Responsibilities: Forecast chat/call volumes and staffing requirements based on historical data, trends, and business needs. Create and maintain accurate staffing schedules in …
Job Description Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performanc…