Assist customers using chat system or email Provide timely responses to customer issues regarding product usage and warranties Give detailed instructions or provide clarification…
Help customers acquire telecommunication service or directs them to technical experts who can help with technical problems or issues Effectively address customer complaints about …
Make outbound calls to dental patients to confirm their appointments Perform orientation to dental patients prior to their appointments on the proper precautions and protocols whi…
Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc. Assist with any product issues and schedule technician vi…
Fill customer orders according to standard operating procedures. Process orders requests from physicians, nurses and pharmacists Enter patient profile into the medication softwar…
Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
Handle customer requests, account verification, product feature inquiries, and the like. Maintain company standards during recorded calls in order to ensure high quality service. …
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…
Assist users in identifying issues and finding right solutions Stay updated with product and service information to provide updated and accurate information to the customers Appl…
Handling customer technical support cases through phone and route them to technical support agents for complex issues Coordinate, diagnose and troubleshoot incoming end user reque…
Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution. Provide technical troubleshooting, product assessment and service option reco…
Respond to requests for technical assistance Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise o…
Respond to customers' inquiries related to the functions and features of the product, installation, warranties, etc. Resolve customers’ issues via phone in a professional manner …
Provide excellent customer service at all times Resolve customers’ issues via phone in an empathic and professional manner Process customer requests in a timely manner and monito…
Respond to customers' inquiries related to financial products such as depository account, money market or credit card services Resolve customers’ issues via phone in an emphatic a…
Utilizes sales offers and techniques to ensure long-term retention of customers and services. Delivers superior customer service and sales support to existing and potential custom…
What you will be doing: Assist students with inquiries and navigation of the university website Provide first line of support for any system issues relating to enrollment, regi…
We conduct phone interviews and remote assessments for all applicants. Provide assistance to patients/members on appointment setting, HMO benefit approval and claims processing. …
Educate and guide customers on how to use branded cell phones, tablets and other gadgets Assist customers on any technical issues and provide detailed instructions over the phone …