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The Quality & Performance Analyst is responsible for tracking, analyzing, and evaluating individual and team performance across projects. This role ensures that KPIs, SLAs, and qua…
Immediate Superior / Reports to: Call QA Team Lead / QA Manager Location: Philippines - Remote / Work from Home (Night Shift) About the Role Our ideal candidate is self-driven…
Octal Philippines Inc. is looking for a versatile System Analyst / QA Analyst who can efficiently bridge the gap between business requirements and technical solutions while ensurin…
This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. At , innovation meets opportunity. We believe…
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and …
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health o…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health o…
Analyse the current and future business environment and systems landscape. Gather and document business and client project requirements, capturing context, current state, desired …
Description & Requirements Are you passionate about creating a more sustainable future? We are looking for a proactive QA Analyst to join our innovative team, dedicated to develo…
At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industr…
Responsibilities: 1. Monitor and evaluate agents' performance to ensure adherence to established processes, policies, and guidelines. 2. Collaborate with Supervisors and Team Coa…
Designation Quality Analyst Subordinate Team Leader Job Level Intermediate Department Medical Billing/AR Reporting to Senior Operations Manager PURPOSE OF THE P…
Quality Assurance & Performance Monitoring Audit a daily sample of billers' case transcripts. Document audit results in a standardized tracker and ensure Completeness and cons…
Job Overview: We are looking for a highly analytical and results-driven Quality Analyst to support our Outbound Sales Team. This role is key in driving sales excellence, ensuring…
The Data Quality Senior Lead Analyst for the DCRM Independent Review and Report (DCRM iRR) team is accountable for the management and execution of continuous Data Quality standards…
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sale…
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