Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
Source and screen applicants for open positions Conduct online or phone interviews in Mandarin Perform various forms of verification to confirm a person's past or current job sta…
Perform various forms of verification to confirm a person's past or current job status Send emails or make calls to universities to confirm education attainment of prospective emp…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Develop and maintain professional relationships with customers and ensure customer satisfaction Provide professional assistance to all clients issues and ensure confidentiality of…
Complete authorizations and referrals for services, including appointments and procedures Review patient's medical history and insurance coverage for approval Contact referring p…
Perform a variety of concurrent review of patient’s clinical information and retrospective utilization management reviews for efficiency Evaluate the patient’s situation against t…
Extend medical support to provide quality and excellent medical services to patients Handle inbound calls from patients, healthcare providers and physicians Accurately process re…
Contact insurances for claim inquires, unspecified denials, patient eligiblity status and request for claim processing if necessary. Explain reasons for claim denials, provide cla…
Inviting all Registered Nurses who are aspiring USRNs. Apply and get this once in lifetime opportunity to be sponsored for free NCLEX Review. Terms: Free 3-month NCLEX review -…
For Direct Hiring Take inbound calls from existing subscribers and attend to their requests with courtesy and accuracy. Provide accurate and appropriate information on subscripti…
Assist customers using chat system or email Provide timely responses to customer issues regarding product usage and warranties Give detailed instructions or provide clarification…
Schedule appointments with patients and keeping track of patient records and medical histories Provide information about treatments, procedures, and medications to patients and th…
Conducts comprehensive reviews of utilization data, including claims, authorizations, and medical records, to analyze and take appropriate action Requests clinical data from patie…
Make outbound calls to dental patients to confirm their appointments Perform orientation to dental patients prior to their appointments on the proper precautions and protocols whi…
Process product orders, shipment schedule, refunds according to established policy. Promote the account's new & existing products & services. Process payment disputes & refund re…
Maintain and update billing records in adherence with company policy Handle inbound calls from customers regarding any billing concerns. Monior payments of customers and make fol…
Assist dental patients with concerns regarding their dental insurance coverage. Book patient dental appointments and assist them with any requirements prior to and post dental che…
Responsible for coordinating travel arrangements for a business's employees. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect pa…
Evaluate patients' records to determine eligibility to health insurance claims Consult with healthcare providers, clinics and physicians on the most effective and economical treat…