Import & Export Manager

• Business Process:

• Develops and manages service-level agreements with logistics partners (4PL/3PL), while continuously improving systems, processes, and tools to meet strategic and operational goals.
• Monitors regulatory changes in import laws and advises management to ensure compliance and operational alignment.
• Cost Management:

• Analyzes import/export laws, tariffs, and licenses to identify cost-saving opportunities and optimize landed costs in collaboration with Procurement and Finance teams.
• Evaluates and approves contractor spending for logistics services, ensuring cost-effective execution of import and export operations.
• Customs Compliance & Governance:

• Oversees customs and trade compliance to ensure timely shipment clearance and adherence to all applicable laws and regulations.
• Reviews and approves customs documentation, permit applications, and duties/taxes computations, while updating policies based on regulatory changes.
• Operational and Customer Management:

• Oversees contractors and logistics partners to ensure compliant, timely, and cost-efficient import/export operations, while maintaining strong relationships with vendors, government agencies, and internal stakeholders.
• Acts as the company's authorized representative, resolving operational issues, approving documentation, and driving continuous improvement through regular performance reviews and stakeholder coordination.
• Personnel Development:

• Promotes continuous learning and professional growth by encouraging participation in educational opportunities and exploring ways to enhance work contributions.
• Leads team engagement, fosters company values, and motivates staff through coaching and performance development initiatives.
• Occupational Health & Safety Commitment:

• Ensures a safe and orderly workplace by maintaining cleanliness, reporting hazards, and complying with waste management and conservation programs.
• Actively participates in occupational health and safety (OH&S) trainings and initiatives to support a culture of safety.

• A graduate of Bachelor's Degree in Customs Administration, Industrial Engineering, Business, or any related courses.
• Preferably a licensed Customs Broker
• Must have at least five (5) years of managerial experience in handling imports, exports, and customs operations, preferably in a food or FMCG manufacturing industries.
• Must have worked on a similar functions from a principal company.
• Must have experience in handling third-party vendors and contractors
• Possess a strong leadership, customer service, and problem-solving skills
• Must be willing to travel to different distribution centers as needed
• Must be willing to report on a hybrid setup in Bicutan, Paranaque.

Jollibee Group