Dreaming of a Career Adventure Join Our Travel Help Desk Team! We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team Are you passionate about travel and making people's dreams come true Look no further! We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team, serving our top-tier Australian client in the travel industry. What's in It for You Be part of a growing, dynamic, international team Enjoy a competitive salary and benefits package Secure career advancement opportunities Immerse yourself in a fun and collaborative work environment Your Mission, Should You Choose To Accept It Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries Troubleshoot and resolve client concerns in a timely and professional manner Collaborate with team members and other departments to ensure the best possible customer experience Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments Our Ideal Candidate Good English communication skills (both written and spoken) A genuine passion for travel, tourism, and customer service Strong problem-solving and critical-thinking skills Ability to multitask, prioritize, and work in a fast-paced environment Flexibility to work on shifting schedules, weekends, and holidays A positive attitude, team player mentality, and the ability to adapt to change Flexible working hours and the option to work remotely Ready to Embark on This Journey with Us Don't miss this chance to work on a great program! Let's create some magic together! Apply Today!
