About the Position: Process Excellence Consultant - Healthcare (Cebu) | OnsiteAccount Focus: HealthcareSupport Type: Non-voiceStart Date: ImmediateWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: US Business Hours; Weekends OffQualifications:- College Graduate- Extensive experience in a Healthcare account, specifically US benefits- At least 3 years of experience in process improvement and quality assurance (QA)- Total professional experience of no less than 7 years- Preferred: Six Sigma methodologies and certificationsKnowledge Areas:- Root cause analysis- Lean methodologies- Corrective and Preventive Actions (CAPA)- Quality conceptsResponsibilities:- Process Analysis & Improvement: Map current processes, identify inefficiencies and bottlenecks, and develop solutions to optimize operations.- Project Leadership: Lead process improvement projects, oversee their execution, and ensure successful implementation of changes.- Methodology Application: Apply tools and techniques like Lean Six Sigma, Kaizen, and Value Stream Mapping to facilitate improvements.- Performance Monitoring: Establish metrics and reporting systems to track process performance and evaluate the effectiveness of implemented changes.
