Senior Executive-Training Admin-Admin and Credentialing & Licensing

• Communicates and ensures understanding of the MOA and adherence to NCLEX requirement completion
• Prepares and maintains current NCLEX application forms and other documents for quick implementation process
• Conducts follow-up to scholars, supervisors, Operation partners, vendors, and stakeholders for requirement completion to ensure efficiency in the NCLEX application process
• Understands and adheres to turn-around time to ensure timely communication and smooth transition of the end-to-end NCLEX application process
• Ensures accuracy and completeness of NCLEX requirements and logistics
• Monitors status of the NCLEX application and coordinates with State BON, if necessary
• Keeps track of application process finances including liquidations, invoicing, and reporting
• Regularly checks and reviews the various Boards of Nursing in the United States of America, and other local or US territory-based institutions/departments in relation to the NCLEX application process; Implements control for known risks related to the NCLEX application process
• Prepares and maintains key records for audit purposes
• Ensures compliance to organizational policies and procedures
• Extends support to other Healthcare Academy programs

• Monthly Service Quality Score - Accuracy of Administrative and Finance deliverables
• ESAT/AON Hewit Monthly Score - Customer Care Evaluation
• Financial Revenue/Cost Management - Number of ETTs released
• Aggregate Completion Rate - Number of applications shipped (Internal and Scholars Program)
• Good performance on any other function that may occur from time to time or as directed by the Supervisor (Competencies)

• Scholars, for the purpose of NCLEX application requirement completion
• Team, for the purpose of ongoing audits and feedback
• Business managers and leaders, for the purpose of seeking administrative approval
• Supervisors and leaders, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left
• unresolved and for monthly evaluation of performance
• Finance, for the purpose of liquidation, securing bank draft requests and other financial requirement of the process
• Licensing Unit, for the purpose of license endorsement
• Other sites (Alabang, Cebu), for the purpose of credentialing process

• Boards of Nursing in the United State of America, for the purpose of the NCLEX application process

• Local institutions/departments, for the purpose of other documents necessary for NCLEX application

• Vendors, for any material/ service availed

• Proficient with MS Office applications (PowerPoint, Word, Excel and outlook)
• Exceptional skills in using internet and email usage
• NCLEX application processing
• New Mexico Board of Nursing Registration
• Pearson Vue registration, scheduling and quick result verification

• Ability to track and monitor progress of the administrative aspect of the NCLEX application process
• Ability to understand and comprehend quickly about unfamiliar industry
• Prioritizing customer needs
• Strong customer service focus

• Above average verbal and written communication skills
• Above average presentation skills
• Flexibility and urgency to handle pressure
• Teamwork/ Self-sufficiency / Adaptability
• Self-disciplined and results oriented
• Ability to approach problems logically
• Interpersonal Skills

• Analytical skills
• Ability to multitask
• Data gathering ability/ Keen eye for detail
• Customer Service Focus
• Records keeping

• Graduate of secondary education (minimum)
• Nursing background is an advantage

• Credentialing/Clerical Experience Preferred

EXL Service