Customer Service Associate

Pasig City, Metro Manila
Permanent
Full-time

2 months ago

Global Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see .RESPONSIBILITIES

Respond promptly to inbound and email inquiries
Obtain and evaluate all relevant information to handle inquiries
Serves as liaison between the customers and various departments
Leverage customer management system data to process membership transactions
Enroll, renew and upgrade retail customers, processing credit card and other payment information
Generate new & renewal revenue from new inbound inquiries & outbound calls
Conduct outbound calls to existing customers as part of the renewal process

Global Rescue

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