Senior Executive-Training-Capability Development (Leadership and Development)

• Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge
• Work with stakeholders to create capability building strategy based on communication-related skills identified as necessary to achieve overall organization goal
• Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer's guide, participant's guides and other training material
• Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive
• Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
• Identification of appropriate methodology for the implementation of training
• Training and certification of trainers on the training modules
• Building PPTs and other material and participate in presentation to the client/ internal customers
• Participate during client visits (presentation of capability development programs)

• Quality and accuracy of deliverables
• Efficiency and effectiveness (result-orientation)
• Training delivery
• Adherence to internal standards
• Employee satisfaction, people development and morale
• Good performance on any other function that may occur from time to time or as directed by the Supervisor
• Builds and maintains atmosphere where coaching, counseling, and feedback are considered essential for better performance
• Risk recognition, assessment, analyses, management and mitigation
• Demonstration of in-depth knowledge and application of various methodologies in relevant situations or phases

• Quality and accuracy of deliverables
• Efficiency and effectiveness (result-orientation)
• Training delivery
• Adherence to internal standards
• Employee satisfaction, people development and morale
• Good performance on any other function that may occur from time to time or as directed by the Supervisor
• Builds and maintains atmosphere where coaching, counseling, and feedback are considered essential for better performance
• Risk recognition, assessment, analyses, management and mitigation
• Demonstration of in-depth knowledge and application of various methodologies in relevant situations or phases

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