The Executive Researcher plays a critical role in driving global research initiatives by identifying top priorities and ensuring timely completion of project deliverables. As a KLAS ambassador, this individual builds meaningful, lasting relationships with healthcare providers, ensuring they gain maximum value from their interactions with KLAS. This role requires a blend of strategic outreach, data-driven interviewing, and relationship management to support high-impact research across the healthcare technology landscape. Key Responsibilities Navigate provider organizations to identify and engage the most relevant contacts for research participation Schedule interviews and appointments with healthcare professionals via phone, email, and other outreach channels Conduct phone interviews with executives, directors, and industry experts to assess the performance of healthcare technologies and services Build strong rapport with stakeholders across hospitals, clinics, and payer organizations Guide providers through KLAS data, including website tours, demos, and critical report reviews Maintain accurate records and contribute to continuous improvement of research processes Support additional duties as assigned to meet evolving project needs Hard & Soft Skills: Strong investigative mindset and natural curiosity Tenacity in meeting ambitious goals and tight deadlines Professional and personable communication style, both verbal and written Ability to quickly grasp and explain complex healthcare topics Flexibility to manage multiple projects simultaneously Relationship-building expertise with long-term impact Proficient in using social media and search tools to identify and validate contacts Ownership mentality with a focus on outcomes and team success Customer-centric approach, acting as the "voice of the provider" Highly organized with excellent time management Detail-oriented and transparent in execution Schedule: Monday to friday 8am to 6pm MST Requirements 4+ years in roles involving direct engagement with executive-level clients and deadline-driven deliverables Proven ability to exercise independent judgment and lead project outcomes 2+ years in account management or similar collaborative roles Experience in designing processes and tracking performance metrics Show more Show less