Global Executive Researcher

Manila City, Metro Manila
Permanent
Full-time

7 days ago
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The Executive Researcher plays a critical role in driving global research initiatives by identifying top priorities and ensuring timely completion of project deliverables. As a KLAS ambassador, this individual builds meaningful, lasting relationships with healthcare providers, ensuring they gain maximum value from their interactions with KLAS. This role requires a blend of strategic outreach, data-driven interviewing, and relationship management to support high-impact research across the healthcare technology landscape.Key Responsibilities

Navigate provider organizations to identify and engage the most relevant contacts for research participation

Schedule interviews and appointments with healthcare professionals via phone, email, and other outreach channels

Conduct phone interviews with executives, directors, and industry experts to assess the performance of healthcare technologies and services

Build strong rapport with stakeholders across hospitals, clinics, and payer organizations

Guide providers through KLAS data, including website tours, demos, and critical report reviews

Maintain accurate records and contribute to continuous improvement of research processes

Support additional duties as assigned to meet evolving project needs

Hard & Soft Skills:

Strong investigative mindset and natural curiosity

Tenacity in meeting ambitious goals and tight deadlines

Professional and personable communication style, both verbal and written

Ability to quickly grasp and explain complex healthcare topics

Flexibility to manage multiple projects simultaneously

Relationship-building expertise with long-term impact

Proficient in using social media and search tools to identify and validate contacts

Ownership mentality with a focus on outcomes and team success

Customer-centric approach, acting as the “voice of the provider”

Highly organized with excellent time management

Detail-oriented and transparent in execution

Schedule: Monday to friday 8am to 6pm MSTRequirements

4+ years in roles involving direct engagement with executive-level clients and deadline-driven deliverables

Proven ability to exercise independent judgment and lead project outcomes

2+ years in account management or similar collaborative roles

Experience in designing processes and tracking performance metrics

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