Call Center Sales Coach - Travel Sales (Cebu City)
- Cebu City, Cebu
- Permanent
- Full-time
- Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment)
- Experience in handling KPIs related to sales quota for any products
- Strong understanding on handling objections
- Can negotiate
- Process knowledge in Sales CRM, QA Tools, and Excel Dashboards
- Do one-on-one coaching with agents with focus on closing techniques, objection handling, and script adherence.
- Align with the sales manager and Team Leads in aligning the coaching priorities with business objectives
- Ensure compliance with client-approved scripts, legal disclosures, and quality standards
- Analyze Daily and Weekly performance reports.