After Sales Trainer

Santa Rosa, Nueva Ecija
Permanent
Full-time

2 months ago

As part of the Dealer Operations & Marketing Team, you will support dealer operations and marketing initiatives to improve value chain performance. Your responsibilities will include monitoring dealer performance, implementing marketing and promotional strategies, conducting regular dealer visits, and managing dealer profitability.This role requires expertise in planning, project management, data analysis, and reporting.Your role and responsibilities:

Conduct regular dealer visits to monitor performance at the genba (actual place of work) and implement problem analysis and countermeasures
Monitor dealer profitability and ensure on-time settlement of dealer and supplier receivables
Roll out value chain projects in respective dealers and conduct PDCA (Plan-Do-Check-Act) cycles for continuous improvement
Create and manage dealer evaluation criteria and performance metrics
Create reports for both dealer and TMP management
Escalate issues to dealer and TMP management as necessary
Handle concerns raised by dealers and supplier partners
Perform duties as a dealer field officer
Initiate and implement marketing and promotional activities to support dealers’ value chain performance
Conduct regular training programs, assemblies, and events for dealers

Our perfect match:

You are a graduate of BS Industrial Engineering, BS Business Administration major in Business Management or Operations Management
Knowledge in the used car business is an advantage.
You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
You can develop and use collaborative relationships to facilitate the accomplishment of work goals.
You are capable of identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
You maintain effectiveness when experiencing major changes in work tasks or the work environment; adjust to work within new work structures, processes, requirements, or cultures.
You can generate innovative solutions in work situations and try different and novel ways to deal with work problems and opportunities.

Skills required:

Strong analytical and problem-solving skills
Highly organized, detail oriented & adaptable
Excellent verbal & written communication skills
Excellent presentation skills
Having a valid driver's license is an advantage
Proficient in MS Excel, Powerpoint and Power BI

Retirement Benefit Plans
Free Lunch or Snacks
Gym Membership
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans

Entry Level / Junior, Apprentice Sales and Marketing Automotive - Manufacturing 1 opening Bachelor's degree graduateToyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.TMP was incorporated on August 3, 1988 as a joint venture of the following business entities: GT Capital Holdings, Inc. (51%) Toyota Motor Corporation (34%) Mitsui & Co., Ltd. (15%)TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.The company’s regular and outsourced manpower is composed of 3,695* Team Members.—*as of end-December 2019

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