Web Administrator (Shopify Plus)
- Pasig City, Metro Manila
- Permanent
- Full-time
- Site Management & Optimization
- Own the daily operations and performance of our Shopify Plus stores
- Proactively identify opportunities to improve site functionality, navigation, and user experience
- Monitor and optimize internal search functionality to better align with customer behavior and marketing priorities
- Ensure site content adheres to brand guidelines and provides a consistent visual experience
- Content & Merchandising Updates – Manage homepage banners, seasonal content updates, and ensure timely publishing of product and collection pages in coordination with merchandising and marketing teams.
- QA & Site Launch Readiness – Conduct regular site audits and pre-launch quality assurance checks for mobile responsiveness, broken links, app performance, and content accuracy.
- Workflow Documentation – Maintain clear documentation of site changes, app configurations, and workflows using project management tools
- Analytics & Tracking
- Manage and maintain Google Tag Manager and Google Analytics 4 implementations
- Ensure accurate tracking of eCommerce events, conversions, and marketing campaigns
- Identify and troubleshoot data inconsistencies or drops in performance
- Vendor & App Liaison
- Serve as a point of contact for external partners including developers, app support teams, and Shopify support
- Manage and troubleshoot third-party app integrations and recommend new tools as needed
- Issue Resolution & Technical Support
- Investigate and resolve issues related to order flows, checkout, product pages, and app conflicts
- Log, track, and resolve bugs and outages in a timely manner
- Site Enhancements
- Recommend and help implement features that improve UX, conversion rates, and site speed
- Collaborate with marketing, design, and merchandising teams to support campaign launches and seasonal promotions
- 2+ years of experience managing Shopify Plus stores
- Proficiency with Google Tag Manager and Google Analytics 4
- Strong troubleshooting and problem-solving skills
- Basic understanding of UX/UI principles and responsive design
- Ability to work independently and respond quickly to issues or requests
- Professional, can-do attitude with strong organizational and communication skills
- Familiarity with maintaining design consistency and brand guidelines
- Background in User Experience (UX) design or Conversion Rate Optimization (CRO)
- Light development experience including Liquid, HTML, and CSS
- Experience with Shopify Scripts, custom checkouts, or B2B Shopify features
- Familiarity with TikTok Shop, Klaviyo, Lootly, Intelligems, Doofinder, Rebuy, or similar tools
- Experience working with cross-functional teams (marketing, creative, operations)
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.