Responsible for leading the development, standardization, and optimization of QA/QC business processes across all construction projects. This role ensures the quality systems and workflows are efficient, scalable, and aligned with internal policies, regulatory requirements, and organizational goals. The role supports process innovation to improve compliance, reduce rework, and enhance operational discipline across the project delivery lifecycle. System Design, Implementation & Maintenance Leads the selection or development of a document management platform (in-house or third-party like Aconex, SharePoint, or customized DMS). Establishes the DMS architecture, folder structure, naming conventions, user access protocols, and control procedures aligned with QA/QC needs. Ensures the system supports proper versioning, traceability, and audit readiness. Document Control Governance Develops and enforces document control procedures covering project QA/QC files including inspection forms, test reports, submittals, RFI/NCR records, QA audit results, and turnover documentation. Defines retention policies, document lifecycle rules, and archiving guidelines. Ensures compliance with internal standards, external regulatory requirements, and client documentation protocols. Project Support & Coordination Coordinates with project document controllers to ensure proper onboarding and consistent application of DMS protocols. Provides guidance and oversight on the timely and accurate submission, review, and approval of QA/QC documents throughout the project lifecycle. Interfaces with Engineering, Construction, and Procurement groups to streamline cross-functional document flow. Training & System Adoption Develops user guides, reference manuals, and conducts training sessions for QAQC team members and relevant stakeholders. Drives user adoption and promotes accountability in the proper use of the DMS. Monitors compliance and provides corrective guidance where gaps in document management discipline are observed. Continuous Improvement & System Enhancement Periodically evaluates the DMS' performance, user satisfaction, and alignment with evolving business needs. Works with IT and the CI team to enhance features, resolve technical issues, and improve data accessibility and reporting. Supports integration efforts with other platforms (e.g., Power BI dashboards, mobile QA inspection tools, Aconex, etc.) Job Qualifications: 1. Bachelor's degree in Engineering or related field 2. Minimum 5 years of experience in document control or DMS management in construction, engineering, or real estate development. 3. Hands-on experience with construction DMS platforms (e.g., Aconex, Procore, SharePoint, etc.). 4. Deep understanding of construction QA/QC documentation and workflow requirements. 5. Strong organizational and communication skills with high attention to detail. 6. Experience in leading cross-functional system implementations and user training initiatives. 7. Excellent communication and facilitation skills 8. Demonstrated experience in managing cross-functional improvement initiatives 9. Strong analytical thinking, stakeholder management, and communication skills. 10. ISO knowledge is beneficial but not required. 11. With strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations. 12. Strong problem-solving and communication skills; able to translate site-level data into insights for strategic decisions. 13. With excellent leadership, communication (written, oral and presentation/facilitation) and interpersonal skills. 14. Self-motivated, decisive, and with the ability to adapt to change and competing demands. 15. Must be able to support diverse and inclusive work environment. 16. Must be focused, driven and can work under pressure. 17. Must possess strong planning, organizing, and controlling skills, and with effective project management and systems development knowhow and skills Show more Show less