P&C Admin Team Leader

Taguig City, Metro Manila
Permanent
Full-time

2 months ago

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!At Acquire Intelligence, our mission is to help businesses work smarter.We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.Advance Your Career — Join us today and be part of a team where your work makes an impact.WHY JOIN THE A-TEAM?Come for a career, stay for the fun.HMO coverage for you and your familyYearly Kick-Off Parties with major giveawaysGet recognized through our ‘Value Awards’Grow your career – yes, we love to promote internallyDo meaningful work and collaborate with the best900 promotions given each year2,700+ leadership training coursesA SNAPSHOT OF YOUR ROLEAs an HR Admin Team Leader, you will play a dual role in leading a team while delivering administrative support for People & Culture (P&C) operations. You will coordinate Tier 1 HR-related requests, manage employment documentation, maintain HR systems and databases, and provide timely support to employees across the business. This role is ideal for someone passionate about people, leadership, and global collaboration in a fast-paced media and technology environment.YOUR DAY-TO-DAY TASKS INCLUDE:HR AdministrationRespond to Tier 1 P&C queries related to entitlements, policies, and processesPrepare employment contracts, pre-employment checks, and general correspondence within 48 hoursUpdate payroll and HR databases, including onboarding, contract changes, and separationsMaintain accurate information on internal HR systems, intranet, and careers pagesGenerate weekly/monthly reports covering recruitment, turnover, and ad hoc dataManage the shared HR inbox, ensuring all inquiries are addressed within 48 hoursSupport projects and general HR activities in collaboration with Business Partner teamsTeam LeadershipAct as the main point of contact for escalations and complex team queriesTrain and mentor team members, ensuring they are up to date on policies and toolsAttend alignment meetings with onshore counterparts to coordinate updates and initiativesBrief the team on project updates, HR policy changes, and required process revisionsCollaborate with training teams to ensure documentation is accurate and up to dateManage complex or sensitive employee queries professionally and efficientlyGeneral ResponsibilitiesFollow company procedures, ensuring adherence to HR best practicesPromote health, safety, respect, and inclusivity in the workplaceFoster a positive, collaborative, and high-performing team cultureA BIT ABOUT YOUMinimum 3 years of experience in an HR Admin, HRBP, or HR Coordinator roleStrong customer service mindset with a proactive and solutions-oriented approachExcellent organizational and time management skills, with the ability to multitaskClear and professional communication in both written and verbal formsHigh emotional intelligence, integrity, and ability to build professional relationshipsExperience handling sensitive information with discretionPassion for learning, development, and continuous process improvementTertiary qualifications in Human Resources, People & Culture, Business, or related fieldWHAT WE VALUEWe’re proud of our diverse global team, all working in a collaborative environment and sharing these core values:Curious and Clever – Smart questions spark smart solutionsEntrepreneurial Energy – Think like an owner. Solve like a founderFast with Intent – We move fast and deliver real resultsLaugh and Learn – We don’t take ourselves too seriously, just our resultsWhat are you waiting for?
Join the A-Team and experience the A-Life.Join the A-Team and experience the A-Life!

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