Sales Representative (DME - Durable Medical Equipment)
BPO Seats
- Cebu
- Permanent
- Full-time
- Provide comprehensive product explanations and address customer inquiries.
- Gather customer information such as names, addresses, and payment details, and accurately enter orders into computer systems
- Record prospect details, including names, addresses, purchases, and their reactions.
- Customize sales scripts to effectively cater to the unique needs and interests of individual prospects.
- Effectively manage a high volume of both inbound and outbound calls promptly.
- Source potential customer information from various channels, including lists from external organizations.
- Maintain comprehensive records of customer interactions, accounts, and orders.
- Utilize communication scripts when addressing different topics.
- Identify customer needs, clarify information, conduct research on specific issues, and provide viable solutions and alternatives.
- Foster long-lasting relationships with customers by consistently going the extra mile.
- Actively participate in coaching sessions and training programs to enhance knowledge and performance.
- Achieve personal and team-based qualitative and quantitative targets.
- Deliver well-prepared sales pitches, following prescribed scripts that describe our products and services, to persuade potential customers to make a purchase.
- Engage in telephone-based sales outreach to businesses and private individuals.
- Demonstrated ability to multitask, prioritize, and manage time efficiently
- Strong customer orientation and the capability to adapt and respond to diverse personality types.
- DME experience is preferable
- Proficient in English, with a minimum level of B2 and above.
- Previous experience in a Sales role.
- Exceptional phone and verbal communication skills, complemented by active listening abilities.
- Familiarity with CRM systems and best practices.
- Customer-centric approach and adaptability to various personality types.
- Strong multitasking abilities, effective prioritization, and efficient time management.
- Commitment to adherence to attendance policies and floor rules
- Both graduates and undergraduates are welcome to apply.
- Ability to thrive under pressure
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Join a market leader within Other Services