Virtual Assistant Location : Clark Shift : 7am-4pm (Monday- Friday) Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry. About this role: Manage and organise the email inbox, ensuring timely responses and flagging urgent items Answer and triage incoming phone calls and text messages Oversee calendar scheduling, including bookings, reminders, and maintaining an ideal week structure Manage workflows in Monday.com , updating boards and tracking client progress Monitor LinkedIn messages, responding to inquiries and escalating when necessary Welcome and onboard new members into programs and groups (e.g. Upcoach, Facebook groups, email lists) Assist with event support (e.g. sending reminders, updating attendance, follow-up emails) Upload training videos into Upcoach Support client communications across email, text, and platforms such as Go High Level/LeadConnecto r Maintain SOPs and checklists for recurring business processes Provide general administrative support and other tasks as directed Qualifications / Skills: Qualifications Certificate or Diploma in Business Administration (preferred) OR relevant experience Experience 3+ years' experience as a Virtual Assistant, Administrative Assistant, or in a similar role Experience using Monday.com, Go High Level, or similar scheduling/workflow tools Skills Strong organisational skills with excellent attention to detail Excellent command of English, both written and verbal Proficient with digital tools (Google Workspace, project management platforms, CRM systems) Ability to prioritise tasks and consistently meet deadlines Professional, proactive, and able to work independently in a remote setting What's in it for you A competitive salary Health Insurance, and Life Insurance coverage 21 annual paid leave days Annual increase (Annual Performance Review) Tenure Recognition Program Access to certifications and courses from Ab2 Institute of Accounting 20+ options of free coffee and chocolate drinks Billiards, table tennis, or foosball in our breakout room Work-life balance and logging off on time for you to enjoy more personal time. A genuinely diverse, caring, supportive and high achieving team environment. Ongoing training, development and career progression opportunities Free & conveniently located onsite parking. Show more Show less