Client Service Coordinator/Executive Assistant
- Angeles City, Pampanga
- ₱35,000-45,000 per month
- Permanent
- Full-time
Work Set-up: WFH
Schedule: 6am – 3pm PHT
Salary: Php35,000- Php45,000
Holidays: QLD AU HolidaysAs a Client Service Coordinator/ Executive Assistant, you will play a crucial role in keeping our client’s operations running smoothly by providing high-level client service assistance and administrative support. This role is perfect for someone who thrives on organization, excels at communication, and is committed to delivering a professional client experience. You will be the right hand of a C-level executive, helping them stay focused and productive, while also managing day-to-day administrative tasks with confidence and efficiency.JOB DESCRIPTION AS A CLIENT SERVICE COORDINATOR/ EXECUTIVE ASSISTANTYour Responsibilities as a Client Service Coordinator/ Executive Assistant:
- Provide executive support to C-level leadership, including calendar management, email correspondence, and meeting coordination.
- Prepare reports, documents, and presentations as needed.
- Track meeting notes and follow up on action items.
- Maintain accurate records and manage administrative workflows.
- Handle client-facing communication via email, phone, and CRM systems.
- Answer calls from customers, address inquiries, handle concerns, or relay messages to the client or appreciate person/department.
- Assist in client onboarding and data entry into CRM platforms.
- Liaise between internal teams and external clients to ensure smooth communication and follow-through.
- Provide general office support tasks such as document organization and scheduling.
- Support executives in managing sensitive and confidential information.
- Thought the role will not be performing Accounting/Bookkeeping duties, someone who understands accounting/bookeeping/financial terminologies and jargons is required
- Atleast 3 years proven experience as Client Service Coordinator or similar role
- Experience working with Australian accounting or financial services firms is a advantage.
- Excellent written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Exceptional organizational skills and ability to multitask effectively.
- Experience working with Australian accounting or financial services firms is a plus.
- Experience with XPM or other accounting softwares is highly desirable
- Familiarity with NDIS clients is an advantage.
- Experience working with CRM systems is beneficial.
- Proficiency in office software and digital communication tools.
- Professionalism and reliability in every interaction.
- Detail-oriented, proactive, and solutions-driven.
- Ability to manage time and prioritize tasks efficiently.
- Clear communicator with a friendly and empathetic tone.
- Collaborative attitude with a strong sense of accountability.
- Genuinely caring Leadership Team
- Competitive salary package
- Company-provided full set-up for desktop/laptop with a back-up internet
- HMO on the first day of hire
- 15 Vacation Leaves and 5 Sick Leaves
- Annual Performance Reviews
- Unlimited Employee Referral Incentives
- Employee Loan Facilities
- Social Clubs and Interest Workshops
- Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
- Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
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