Driver Operations Associate/Manager, SPX Express

• Manage driver onboarding, engagement and retention
• Develop and maintain SOP related to driver operation process
• Develop and maintian driver education documents
• Support the execution of driver schemes, and manage driver communication/sentiment
• Resolve driver issues and coordinate with support teams for escalations
• Analyze performance data to improve driver experience"

• Bachelor's degree in business, Operations or related fields
• Strong problem-solving and coordination skills
• Comfortable working with large datasets and fast-paced environments
• Detail-oriented, with strong organizational and communication skills
• 1-3 year of experience in driver operations or logistic operations is preferred"

Shopee