Account/Process Trainer - BGC, Taguig
- Taguig City, Metro Manila
- Permanent
- Full-time
- Quarterly performance bonus.
- Outstanding career development opportunities and fast track career progression.
- Enjoy a fair work-life balance.
- HMO and Life Insurance for employee and 2 dependents for free.
- Inside the Central Business District area.
- Great place to work certified.
- Ability to identify training needs accurately.
- Ability to extend follow- up support on the floor to sustain learning and improve performance.
- Demonstrates end to end understanding of course design methodologies.
- Demonstrates end to end understanding of content development and maintains appropriate methodology.
- Possesses effective delivery/training techniques and methods.
- Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.
- Graduate of any 4-year course.
- At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.
- Preferably with background or knowledge in Tech Support.
- Excellent oral and written communication.
- Amenable to work in shifting schedules in BGC Taguig.
- Amenable to work onsite