Job description: General Responsibilities: Work with the General manager to ensure the business IT needs are fulfilled. Take charge of planning, executing, and overseeing system administration projects, ensuring milestones are met and deliverables are achieved on time and within budget. Oversee the timely and accurate analysis of end user requirements, evaluate if system configuration is possible with existing resources, and manage end user expectations. Make recommendations to management on enhancements to the system to improve quality and reliability. Ensure team members follow established processes and best practices. Identify problems and technical work with the team to find solutions. Collaborate with other departments to align technical work with organizational goals. Comply with and maintain knowledge of IT standards and best practices. Ensure changes IT infrastructure and services to do not impede system performance. Serve as the primary point of contact for all system administration- related inquiries and issues, providing expert guidance and support to internal teams and stakeholders. Performs any other job required by General Manager that is related to the job. AWS Management: Daily monitor and maintain the health of AWS servers to ensure optimal performance. Track and manage AWS costs and usage to optimize spending. Implement and oversee security measures to protect AWS resources. Assess and recommend server requirements based on application needs. Microsoft 365 Administration: Manage and maintain Microsoft 365 services and applications. Implement and manage security measures using Microsoft 365 Defender. Manage the migration of data and services from Google and Dropbox to Microsoft 365. Support and Administration: Provide support for onboarding new employees and offboarding departing employees. Manage and support third-party software applications technical troubleshooting. Set up, repair, and maintain PCs to ensure they are in good working condition. Track and manage IT assets. Administer and support the 3cx communication system. Office Network Administration: Manage and maintain the office network infrastructure. Oversee the configuration and maintenance of office firewalls. Provide primary technical support for office-related issues. Show more Show less