
Training Specialist L3
- Cebu
- Permanent
- Full-time
- Collaborates with LOBs and cross-functional project teams to identify learning needs. .
- Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
- Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
- Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
- Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
- Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
- Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
- Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.
- Ability to interpret educational needs and develop effective instructional design and media solutions.
- Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
- Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
- Proficiency in Captivate, Storyline or similar content designing & authoring tools Good to have
- Proficiency in Training analytics to design learning solutions
- Proficiency in Training analytics to design learning solutions
- Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content and analytics for designing training solutions
- Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
- Project management and presentation skills and the ability to resolve complex problems and issues.
- Previous customer facing experience
- Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
- Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content