About The Job Team Leader/Supervisor We are currently seeking a highly motivated and experienced individual to join our team as a Team Leader/Supervisor. Rate: 28,000 PHP - 30,000 PHP Workload: 40 hrs per week Work set-up: Work on-site Qualifications At least 2 years of Leadership Experience Background in CSR/TSR/Outbound/Back Office Support Excellent Communications Skills Excellent Coaching and Problem-Solving Skills Detail Oriented Willing to work on site Responsibilities Create an inspiring team environment with an open communication culture. Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance and report on metrics. Motivate team members. Discover training needs and provide coaching. Listen to team members feedback and resolve any issues or conflicts. Recognize high performance and reward accomplishments. Encourage creativity and risk-taking.