Virtual Assistant
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- Philippines
- Permanent
- Full-time
- Email inbox management - triage, categorise, flag priorities, draft routine replies using templates
- HubSpot CRM - update pipeline, log client interactions, generate weekly reports and dashboards
- Meeting administration - process transcripts (Fireflies/Fathom) into action items, distribute to team, track follow-ups
- SOP documentation - convert voice notes and screen recordings (Loom) into written standard operating procedures
- Social media management - schedule Instagram posts, manage content calendar, respond to comments and DMs
- Recruitment support - post job ads on SEEK, screen applications against criteria, prepare shortlist summaries
- Research and document preparation - competitor research, tender formatting, proposal preparation, presentation support
- Calendar management - schedule meetings, protect focus time blocks, coordinate with clients and subcontractors
- Fuel card statements - compile and compare petrol usage across company vehicles (monthly)
- Vehicle insurance and servicing - source quotes, prepare cost comparisons (quarterly)
- Payroll administration - chase missing timesheets from site staff via email/Teams, reconcile timesheet data, liaise with external bookkeeper for pay run processing
- Training and compliance reminders - track expiry dates for tickets/licences, book refresher courses, send reminders to staff
- Data entry, filing, and digital archiving
- Stationery and office supplies - research options, prepare orders for approval
- General administrative support - timesheets, site-related document requests, ad hoc tasks as directed
- Experience: 2+ years in a Virtual Assistant, Executive Assistant, or administrative support role - preferably supporting a small business owner or director (not a large corporate team)
- Communication: Excellent written and spoken English. This person will be drafting emails to clients, subcontractors, and suppliers on behalf of the Director - they need to sound natural, professional, and confident. No scripts.
- Timezone: Must be available and working during AEST business hours (8:00 AM - 5:00 PM Mon-Fri). This is non-negotiable - we need real-time responsiveness, not async.
- Initiative: We want someone who identifies problems and suggests solutions, not someone who waits to be told what to do. Proactivity is critical.
- Attention to detail: Construction admin involves contracts, compliance documents, and financial data. Errors have real consequences.
- Microsoft 365 (Outlook, Excel, Word, Teams, SharePoint) - this is our core platform
- HubSpot CRM - pipeline management, contact records, reporting
- Xero (or MYOB) - basic familiarity for invoicing, timesheet reconciliation, and liaising with our bookkeeper
- Canva or similar (social media content creation)
- SEEK or similar job boards (posting and managing ads)
- Fireflies, Fathom, or similar AI meeting transcription tools
- Loom (viewing and processing screen recordings)
- Instagram Business / Meta Business Suite
- Cannot commit to consistent AEST hours - we need overlap, not flexibility
- Has no experience working with Australian businesses or clients
- Needs heavy supervision - the Director doesn't have time to micromanage, and the whole point of this hire is to buy back time
- Is juggling multiple other clients - we need dedicated focus during business hours
- Disclose any existing ongoing roles or client work
- Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)