Medical Records Specialist / Legal Assistant
- Cebu City, Cebu
- Permanent
- Full-time
- Request medical records and billing statements from hospitals, emergency rooms, imaging centers, and other relevant providers.
- Manage follow-ups with third-party providers such as PIOX, Sharecare, etc.
- Prepare and send HIPAA-compliant requests, including cover letters and authorization forms.
- Track the status of outstanding requests and ensure timely receipt of records.
- Communicate with local providers, including chiropractors and physical therapy offices, regarding patient records.
- Enter and manage case information in Prevail case management system.
- Coordinate closely with attorneys, claims managers, and legal assistants to ensure case readiness.
- 1–2 years of experience in a similar role involving medical records, billing, or legal support.
- Familiarity with HIPAA regulations and medical terminology.
- Experience with Prevail or other legal case management systems (training available).
- Strong attention to detail and excellent organizational skills.
- Ability to work independently and as part of a collaborative legal team.
- Professional communication skills, both written and verbal.
- Bilingual (English/Spanish) is a plus, but not required.