Sports Community & Social Media Operations Specialist
Taguig City, Metro Manila
Permanent
Full-time
4 days ago
About DigiPlus Interactive Corp. DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit: www.digiplus.com.ph. Main Duties and Responsibilities Lead the development and execution of our community&aposs official content strategy, focused on timely, engaging, and high-converting sports content, especially basketball. Manage day-to-day operations of in-app official accounts and external community channels (e.g., Facebook Groups, private groups), ensuring consistent tone, quality, and engagement. Plan and execute interactive campaigns (e.g., trivia, prediction battles, quizzes, match discussions, creator-led competitions) that drive both user activity and GGR conversion. Curate and publish real-time sports news, highlights, and analysis across basketball, volleyball, and eGames and more sports to keep the community vibrant and informed. Design and optimize content distribution strategies tailored for different modules, feeds, and user segments, leveraging platform algorithms and audience insights. Monitor and analyze content and campaign KPIs (e.g., views, engagement, betting conversion), produce actionable reports, and continuously iterate for growth. Collaborate with internal stakeholders, including designers, community managers, content reviewers, and product teams, to maintain high content quality and alignment with brand goals. Own content calendar planning, creative briefing, and cross-functional coordination to ensure timely delivery across all channels. Qualifications Bachelor&aposs degree or above. Deep passion for sports, especially basketball, with the ability to engage authentically with sports fans and communities. Minimum 3 years of experience in social media or content operations, preferably within sports, entertainment, or digital platforms. Prior experience in sports betting-related content or platforms is a strong advantage. Strong understanding of social platforms (Facebook, TikTok, Telegram, etc.) and private community operations. Highly organized, data-driven, and results-focused; capable of managing multiple campaigns and tasks simultaneously. Proficient in content analytics tools and performance optimization strategies. Professional in visual tools (e.g., Canva, Photoshop) and video editing; strong eye for design and content aesthetics. Demonstrated methodology for growing engagement and content performance in social ecosystems. International work or study experience, especially with Chinese or Western teams, is a strong plus. We prefer candidates who can communicate effectively across cultures and adapt to dynamic, high-expectation environments. Excellent communication and collaboration skills; proactive in aligning with creators, designers, and cross-functional teams. Show more Show less