Responsibilities: Verify patient insurance coverage for medical services and procedures Obtain and follow up on prior authorizations and referrals Communicate with insurance companies, provider offices, and patients as needed Accurately document all verification and authorization activity in our EMR/EHR system Resolve insurance-related issues before they impact scheduling or billing Maintain confidentiality and comply with HIPAA regulations Requirements Qualifications: 2+ years of experience in insurance verification and prior authorization (required) Experience in a healthcare setting (clinic, hospital, or private practice) Knowledge of commercial insurance plans, Medicare, Medicaid, and HMO/PPO structures Familiarity with medical terminology Excellent communication and organizational skills Proficient with EMR/EHR systems and online insurance portals Self-motivated and comfortable working independently in a virtual environment Show more Show less