Information Technology Business Development Manager
- Makati City, Metro Manila
- Permanent
- Full-time
- Lead and monitor IT project execution for timely and successful delivery.
- Ensure compliance with IT standards and best practices.
- Set and align team goals with organizational strategies and motivate performance.
- Conduct collaborative problem-solving and brainstorming sessions.
- Formulate and implement IT policies and process improvements.
- Promote productivity through enhanced internal processes.
- Manage recurring issues using structured problem management.
- Ensure service levels meet or exceed user/client expectations.
- Manage client, vendor, and partner relationships for service excellence.
- Supervise team performance, ensuring succession planning and capacity building.
- Support teams in designing intuitive user experiences.
- Ensure infrastructure readiness and disaster recovery planning.
- Assist with internal and external quality audits.
- Stay updated with emerging IT trends and technologies.
- Maintain effective reporting and communication with leadership.
- Manage and monitor the IT budget.
- Perform other tasks as assigned.
- Bachelors degree in Computer Science, IT, or a related field.
- 5+ years of experience in business transformation and IT operations.
- Experience in areas like finance shared services, infrastructure, and business continuity.
- Coming from telecommunication companies is a plus!
- Proficient in network security, risk management, operating systems, and protocols.
- Strong leadership, analytical, communication, and problem-solving skills.
- Performance Parameters:
- Quality and timeliness of IT solutions
- System uptime and resilience
- Team collaboration
- Documentation and compliance
- Strategic decision-making
- Capacity and process management
- Business continuity planning
- Leadership and communication effectiveness