Project Assistant
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
- Assist in the end-to-end management of telecommunications service delivery, from order
- Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.
- Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handover between teams
- Identify potential delays, risks, or conflicts in project delivery and escalate or recommend
- Assist the Project Manager in maintaining project compliance with internal standards and client SLAs
- Support administrative duties including scheduling, documentation control, and stakeholder
- Bachelors degree in Project Management, Telecommunications, Business, or a related field
- Minimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companies
- Proficiency in Monday.com for project workflow and task management
- Experience with Halo PSA and Zoho CRM preferred
- Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant
- Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
- Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
- Proven problem-solving abilities and a proactive mindset