About the Role We're hiring a detail-oriented Accounting Admin & Operations Assistant to support a modern Australian accounting and advisory firm. You will help keep internal operations running smoothly by coordinating workflows, tracking job progress, maintaining documentation accuracy, and providing administrative support to client managers. Note: This is not an accounting or bookkeeping role, it's an operations and admin support position working closely with an accounting team. What You'll Do Maintain accurate job details, budgets, timelines, and client information Support data cleanup and ensure records are complete and reliable Monitor job progress, deadlines, aging jobs, and follow-up requirements Assist with job allocation and help balance workloads across the team Use dashboards and reports to track workflow and job performance Manage WIP, budgets, and team time entries Support billing preparation and verify job status accuracy Review ATO lodgement due dates and coordinate reminders Draft and manage professional emails (reminders, follow-ups, scheduling) Assist with calendar management and team scheduling Organize files, documentation, and operations materials Prepare client proposals, recurring job setups, and performance review schedules Assist client managers with day-to-day administrative needs Help improve workflows and operational processes Assist with KPI tracking and reporting for leadership What We're Looking For Required: 3+ years in admin, operations, coordination, or executive support for international clients Experience in accounting, bookkeeping, audit, tax, finance, or BPO admin support Excellent English communication (written & verbal) Experience supporting AU/US/UK clients (AU preferred) Remote/WFH experience with international teams Strong accuracy, attention to detail, and organizational skills Proficiency in Google Workspace or Microsoft Office Ability to work Australian business hours (AEST/AEDT) Preferred: Experience with Xero, XPM, and ATO portals Perks & Benefits Permanent Work-from-Home 13th-Month Pay Bonus Company-Provided Equipment HMO + Dental + Life Insurance 18 Vacation Leaves + 6 Sick Leaves Birthday Leave + Birthday Cake Free Meal Every 1st Friday
